How To Deal With Emergency Repairs

eProperty Rentals advise our select portfolio of clients that keeping their properties in a well-maintained condition is good business sense. If you keep your investment well maintained, its growth value is assured. So is the happiness of your tenant. A happy tenant looks after your property better than an unhappy one.

Not only that, your maintenance and repair fees are tax deductable. You can see how spending a bit of maintenance money can result in a win-win situation. The bottom line is that we cannot predict some situations. An emergency can arise at the most inopportune moment. In some circumstances rendering a property’s inhabitants homeless.

What to do In Unforeseen Circumstances

Usually, if a large appliance is going to break down there will be evidence of a slow deterioration. Every now and then something out of the box will arise, creating an emergency situation.

To quote the residential tenancies authority (rta), an emergency is if one of the following should occur:-

Emergency repairs are repairs for:

  • a burst water service or a serious water service leak
  • a blocked or broken lavatory service
  • a serious roof leak
  • a gas leak
  • a dangerous electrical fault
  • flooding or serious flood damage
  • serious storm, fire or impact damage
  • a failure or breakdown of the gas, electricity or water supply to the property
  • a failure or breakdown of an essential service or hot water, cooking or heating appliance
  • a fault or damage that makes the property unsafe or insecure
  • a fault or damage likely to injure a person, damage property or unduly inconvenience a resident of the property
  • a serious fault in a staircase, lift or other common area or premises that unduly inconveniences a resident in gaining access to, or using, the property

All other repairs are considered to be routine repairs.

Available 24/7

As a small family run boutique business we offer service that is second to none.

Rest assured we are on the job 24/7 and can be contacted on our emergency number should one of these unfortunate events occur in a property we manage.

In the unlikely event that a tenant cannot contact us, our emergency contractors are listed on our website. Please see here Tenant Resources | e Property Rentals.

We have personally selected and qualified an experienced team of tradesmen who are only a call away, should you require any assistance. These include an electrician, plumber and locksmith.

The Issues Of Locks and Keys

Rental properties carry responsibilities on both the part of the landlord and tenant.

Tenants have obligations towards the property in maintaining a clean home and yard, and making sure there is no damage done. The landlord is responsible for any maintenance outside the tenant’s obligation, and if the property is in the hands of a rental agency, they also have the responsibility of making regular checks to see that the tenants are caring for it properly. The landlord is also required to make sure the tenants have the security of having all relevant keys to the property.

Keys to the rental property

Although each tenant must be supplied with entry door keys, there only has to be one set of keys for the rest of the home. Many couples both work and leave and arrive home at different times of the day, so this makes it necessary to have the extra keys. If a tenant feels there are keys missing, then they should approach the property management in Brisbane for them. Each lock in the home should have the appropriate key supplied for it. Keys for garages, lawn lockers and any other sheds on the property also need to be given to the tenant.

Changing the locks of a property

Sometimes for various reasons a tenant will wish to change locks. This can be an area of dispute, and cause bad relations between tenant and landlord. In the case of lost or stolen keys it makes sense to change locks for the purpose of home security and the property managers Brisbane would most likely agree to protect the property from damage. This would be beneficial if the keys have been found or stolen by someone who would vandalise the property once they have acquired entry. If at any time the landlord is the one who wishes to change the locks, he is responsible for seeing that the tenant is provided with the keys for the locks that have been changed.

Knowing your rights and responsibilities as a landlord or tenant will solve many problems and possible court actions.

Locks and keys are an important issue where rental property is concerned. When leaving a rental property the tenant is required to hand in all the keys that have been issued when moving into the property. Not doing so could make them a suspect in any subsequent property damage. If both landlord and tenant accept and abide by their responsibilities in the area of locks and keys, it will make for a pleasant relationship.

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